Glotech Letting Agent Management System

  • November 30th, 2009
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Glotech repairs have launched a new management system for letting agents.

What does it do?

On this page you can see the current status of all your outstanding jobs, book new jobs and also view invoices from completed jobs.

You can quickly book a repair if the parts are in stock ready to book out. Simply select a time and date to book an appointment, all from one same screen

How do I access it?

You can login to your account on the landlords + agencies page. If you haven’t already got your login, please call us at 01727 896789 or email us at repairs@glotech.com

You’re also welcome to arrange a visit with us, so we can demonstrate how the system works.

What do the job statuses mean?

When logging in to our repair system, each outstanding job will have a status next to it. Here is a list of the possible statuses, and what they mean:

Call booked –  A job has been scheduled for Glotech to attend.

Wait spares – Spares are on order but are not yet with us.

To book – Spare parts are now in and the job needs to be booked out.

Part to order – We have just recently visited a job and are sourcing the best priced part available.

Pending
 – Waiting for the go-ahead e.g. to have a new machine fitted.


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