Originally founded to manufacture cream separators in Herzebrock, a farmers son and engineer Carl Miele and salesman Renhard Zinkann started Miele back in 1899.
Miele have always been considered a luxury domestic appliance brand around the world thanks to their high quality products and attention to detail. "Immer Besser" or "Forever Better" has been their motto from the very beginning and it's easy to see it's just as relevant today as it was on the very first day.
Each and every product goes through extensive testing and their washing machines have an average lifespan of approximately 20 years!
The company has 8 production plants in Germany in addition to Austria, the Czech Republic, Romania and China with the main headquarters based in Gutersloh, Germany.
Whilst faults with appliances can vary we often find some common faults within certain groups of appliances.
For example on washing machines you may experience a lack of water going into the machine if it has triggered the anti-flood system, designed to prevent it from flooding your kitchen.
Miele ovens can sometimes lose the ability to generate any heat. This is easily repaired by replacing the heating element.
With fridge freezers you may find one section not cooling as effectively. Whilst this can be down to several causes, we often find a thermostat problem.
Very impressed with customer service and repair that was carried out-highly recommend this company!
Customer service very good and staff are helpful and professional. Will definitely use again.