I found Glotech's service to be great. They came out, diagnosed the problem with the oven, sourced the spair part and fitted it within the hour. The oven is now good as new and it didn't cost me the earth. Finally, a service provider i can trust!
It's nice to know there are still helpful people around. Glotech Repairs came out and fixed my machine quickly without hassle. Pleasure to deal with!