Call our team on 0800 0546 326
From our humble beginnings in 1975 as just a spares specialist we have expanded to become a leading domestic appliance repair company in the country; with coverage in London, Hertfordshire, and the rest of England we are perfectly placed to help every household.
Glotech Repairs was founded with one aim; to offer our customers honest and value-for-money service.
We have a mission to become the most respected domestic appliance repair brand in the UK. We have built a culture of supporting our colleagues and motivating them in their personal developments, so that they can provide exceptional and industry-leading service to our customers.
We are a proud member of Gas Safe Register - the governing body on gas safety in the United Kingdom. To ensure the safety of our customers and employees, we only send out Gas Safe registered engineers to service and repair all gas appliances.
We are a member of Euronics - Europe's largest buying group for domestic appliances.
The National Trade Association of independent domestic appliance service organisations. As members we conform to a code of conduct in order to offer the best possible service to our customers. DASA Code of Practice.
Glotech was founded as a vacuum cleaner spares retailer.
We opened our first shop on Finchley High Street, North London
Glotech Repairs was born to expand our services into the world of domestic appliance repairs
Due to customer demand we added domestic appliance sales to our offering.
We opened our second location in St. Albans, Hertfordshire which has gone on to become our company head office.
Glotech Repairs expanded to cover the Hertfordshire area.
In our pursuit to make our repair services available to all around the country, we set up our own network of engineers, known as "Local Engineers". Between our employed engineers and our Local Engineers we could now cover the M25 and surrounding areas
We continued to expand our Glotech Repairs area coverage and went further afield to deliver our services to areas including Berkshire, Surrey and beyond.
We are very proud to have become the exclusive UK repair agent and spares distributor for Airforce Spa, this was the first of many more to follow!
In September of 2018 we opened the doors to our latest office in Wiltshire.
Located within the town of Chippenham, our Wiltshire office houses our ever expanding team of administrative staff (including our new call centre)!
We also proudly become the UK exclusive repair agent and spares distributor for Blaupunkt.
Our list of exclusive manufacturer agreements continues to grow; recently adding Steel and Kuppersbusch to our boutique collection.
We are the exclusive repairs agent and spares distributors for the UK and Ireland for both of these prestigious brands.
See what some of our recent domestic appliance repair customers had to say about our repair service
This company offers an excellent repair service. An engineer, Alex, quickly diagnosed the problems with my Bosch oven and my Samsung fridge-freezer. He even got the oven working while waiting for the necessary spare part. Spare parts were ordered and fitted within a week.
Alex was extremely professional and efficient and friendly. He telephoned 30 minutes before arrival.
I would thoroughly recommend this company. A delight to deal with.
Posted 17 hours ago
Had problems with my Samsung washing machine where macappliances came to rectify the fault. Lousy service and still haven’t refunded the money.
Glotechs engineer came in and sorted it out the first time. I would recommend glotech to all my friends & Family
Posted 19 hours ago
Tony arrived promptly and phoned about 30 mins beforehand to let me know he was on his way. He worked hard to sort out the problem and install a new part - plus ensured it was in fully working order when he left. He was polite, tidy and did a really good job. I couldn't have asked for a better service. Well done Tony and Well done Glotech!
Posted 2 days ago
Tumble dryer making thumping noise engineer found a broken bearing that had to be ordered. Had a call from the office within a couple of days to say the part had arrived and book another visit for the engineer who arrived on time and spent at least an hour fitting part. Both engineers very pleasant and observed social distancing.
Posted 3 days ago
We were impressed how efficiently -and quickly - Glotech organised our repair during lockdown. The first engineer - Tony - diagnosed the fault with our washing machine very quickly but the design of our machine made it very difficult to remove the broken part. He did not give up, even slightly cutting his hand in the process. I would have expected him to say ‘sorry, there’s nothing more I can do’ at that point but he persevered, and removed it so a replacement could be ordered and the repair carried out. This was service over and above the call of duty in my opinion and I am very grateful to him. The repair cost was reasonable and this meant the second engineer - Vlad - was able to visit and quickly replace the part. Very satisfied!
Posted 6 days ago
Amazing service, our repair was booked before lockdown so had to be cancelled. Darren kept us fully informed of progress and scheduled a repair as soon as it was allowed. Great to find a company who deliver all they promise with no chasing. The service was excellent and the repair was good value. Thank you
Posted 1 week ago
The engineer knew exactly what he was doing. V helpful
Repair carried out in difficult times and under difficult circumstances. Martin (the service engineer)wore the correct PPE and kept social distancing in place at all times. Our fridge, which wouldn't
retain the correct temperature, required re-gassing. This was completed efficiently and is now working perfectly. Thank you.
My washing machine was about five years old and stopped with water in it. Not knowing a local engineer I looked on the internet. Booked a date and time, the engineer came early, found the problem drained the water so that I could take my laundry to be washed. The washing machine was inbuilt so I was worried that some of the fittings would have to be taken out which was not a problem for the engineer. The Firm contacted me when the part became available, booked an appointment and again the engineer came first thing in the morning. I was delighted with the whole process and efficency of the Company. It was like clockwork. Excellent service and costs are fair. Will definitely be using this Company again for all other appliances.
Unit 2 Soothouse Spring
0800 0546 326