Call our team on 0800 0546 326
From our humble beginnings in 1975 as just a spares specialist we have expanded to become a leading domestic appliance repair company in the country; with coverage in London, Hertfordshire, and the rest of England we are perfectly placed to help every household.
Glotech Repairs was founded with one aim; to offer our customers honest and value-for-money service.
We have a mission to become the most respected domestic appliance repair brand in the UK. We have built a culture of supporting our colleagues and motivating them in their personal developments, so that they can provide exceptional and industry-leading service to our customers.
We are a proud member of Gas Safe Register - the governing body on gas safety in the United Kingdom. To ensure the safety of our customers and employees, we only send out Gas Safe registered engineers to service and repair all gas appliances.
We are a member of Euronics - Europe's largest buying group for domestic appliances.
The National Trade Association of independent domestic appliance service organisations. As members we conform to a code of conduct in order to offer the best possible service to our customers. DASA Code of Practice.
Glotech was founded as a vacuum cleaner spares retailer.
We opened our first shop on Finchley High Street, North London
Glotech Repairs was born to expand our services into the world of domestic appliance repairs
Due to customer demand we added domestic appliance sales to our offering.
We opened our second location in St. Albans, Hertfordshire which has gone on to become our company head office.
Glotech Repairs expanded to cover the Hertfordshire area.
In our pursuit to make our repair services available to all around the country, we set up our own network of engineers, known as "Local Engineers". Between our employed engineers and our Local Engineers we could now cover the M25 and surrounding areas
We continued to expand our Glotech Repairs area coverage and went further afield to deliver our services to areas including Berkshire, Surrey and beyond.
We are very proud to have become the exclusive UK repair agent and spares distributor for Airforce Spa, this was the first of many more to follow!
In September of 2018 we opened the doors to our latest office in Wiltshire.
Located within the town of Chippenham, our Wiltshire office houses our ever expanding team of administrative staff (including our new call centre)!
We also proudly become the UK exclusive repair agent and spares distributor for Blaupunkt.
Our list of exclusive manufacturer agreements continues to grow; recently adding Steel and Kuppersbusch to our boutique collection.
We are the exclusive repairs agent and spares distributors for the UK and Ireland for both of these prestigious brands.
See what some of our recent domestic appliance repair customers had to say about our repair service
4.18 Average
4577 Reviews
Anonymous
Excellent service. Very prompt arrangement of appointment on line, and very easy to book. Service Engineer Alex kept us informed and phoned to confirm arrival time, well within the time slot advised. Very efficient diagnosis of the machine fault and repaired loose connection to cure the fault with the non-functioning washer/dryer heater. Would recommend Glotech in future. Many thanks.
Posted 3 days ago
G. Gough
The engineer Alex, was polite, friendly, informative, efficient and we could not have expected more from his visit
H.
Alex was friendly and helpful when he visited our house. He efficiently identified the issues with our fridge freezer and later with our cooker. He made sure the cooker part was ordered, explained about the insurance and worked quickly. Very happy with his work. My only issue with the company is that there was no explanation about an integrated fridge freezer not being removed or the new one being fitted. It would have saved a lot of time if we had known from the outset.
A.
Alex, the technician, provided exemplary service during the repair of my washing machine. His thorough inspection and detailed explanations made me feel knowledgeable about the process. Not only was he polite, but his expertise in the field was evident, earning him a perfect 5/5 rating for both service and demeanor. Many thanks to Alex for his outstanding work.
C. Bertrand
A swift and efficient response with no additional charges and two very pleasant and capable engineers Thank you
Posted 1 week ago
H. Greenall
After being referred to a company through Samsung who had bad reviews and a long wait, I started looking around and found Glotech. Alex came out the morning after booking it and fixed my washing machine within 20 minutes. They were also £50 cheaper than Samsungs choice! Alex was lovely and it could all be paid by card on the spot (and takes Amex!) Will be using Glotech for any other repairs when needed.
Alex was very efficient fixing my dishwasher. He found the fault immediately and left the machine in working order.
D.
I was able to get an appointment within just a couple of days of calling. The engineer, Alex, quickly found the source of the problem and had the part required to fix it, at a reasonable cost. I'm a happy customer.
Although unable to repair my washing machine, the engineer was extremely helpful on detailing what was wrong and the likely outcome if the w/m continued to be used. He gave a rough idea what the repair cost might be for replacement parts, excluding labour costs. This was very helpful and gave me the opertunity to carefully consider my next course of action. Thank you Glotech
Posted 2 weeks ago
S.
This review is related to our washing machine repair - door lock required replacement. The repair centre communications and messages were good. The team provided timely Engineer visits. Had some issue with the door part mix up which resulted in a delayed repair (4 visits needed).
Unit 2 Soothouse Spring St Albans Hertfordshire AL3 6PF 0800 0546 326 Mon-Fri 9.00am to 5.00pm, Sat 9.00am to 2.00pm