Call our team on 0800 0546 326
From our humble beginnings in 1975 as just a spares specialist we have expanded to become a leading domestic appliance repair company in the country; with coverage in London, Hertfordshire, and the rest of England we are perfectly placed to help every household.
Glotech Repairs was founded with one aim; to offer our customers honest and value-for-money service.
We have a mission to become the most respected domestic appliance repair brand in the UK. We have built a culture of supporting our colleagues and motivating them in their personal developments, so that they can provide exceptional and industry-leading service to our customers.
We are a proud member of Gas Safe Register - the governing body on gas safety in the United Kingdom. To ensure the safety of our customers and employees, we only send out Gas Safe registered engineers to service and repair all gas appliances.
We are a member of Euronics - Europe's largest buying group for domestic appliances.
The National Trade Association of independent domestic appliance service organisations. As members we conform to a code of conduct in order to offer the best possible service to our customers. DASA Code of Practice.
Glotech was founded as a vacuum cleaner spares retailer.
We opened our first shop on Finchley High Street, North London
Glotech Repairs was born to expand our services into the world of domestic appliance repairs
Due to customer demand we added domestic appliance sales to our offering.
We opened our second location in St. Albans, Hertfordshire which has gone on to become our company head office.
Glotech Repairs expanded to cover the Hertfordshire area.
In our pursuit to make our repair services available to all around the country, we set up our own network of engineers, known as "Local Engineers". Between our employed engineers and our Local Engineers we could now cover the M25 and surrounding areas
We continued to expand our Glotech Repairs area coverage and went further afield to deliver our services to areas including Berkshire, Surrey and beyond.
We are very proud to have become the exclusive UK repair agent and spares distributor for Airforce Spa, this was the first of many more to follow!
In September of 2018 we opened the doors to our latest office in Wiltshire.
Located within the town of Chippenham, our Wiltshire office houses our ever expanding team of administrative staff (including our new call centre)!
We also proudly become the UK exclusive repair agent and spares distributor for Blaupunkt.
Our list of exclusive manufacturer agreements continues to grow; recently adding Steel and Kuppersbusch to our boutique collection.
We are the exclusive repairs agent and spares distributors for the UK and Ireland for both of these prestigious brands.
See what some of our recent domestic appliance repair customers had to say about our repair service
Very efficient professional service at a reasonable price. We have used them before and they are always reliable.
Posted 2 weeks ago
I was very pleased with the service I received. I had been warned that it would not be possible to get spare parts for my fridge freezer and it was great that the engineer who visited could effect a workaround to address the issue caused by a split pipe. He was efficient and friendly and I would definitely recomend the service.
Posted 3 weeks ago
This is one of those pulled back from the edge of unhappiness reviews. My first experience with a Glotech plumber was in a word shabby. He said it needed new parts or replacing and left to find a part.
What made it remarkable was when I rang Glotech - after waiting a month for the plumber to come back and finish the job - I was put through to the head of customer service who organised another plumber at no charge. The guy showed up as agreed, fixed my dishwasher, explained why a perfectly good (but old) machine did NOT need new parts or replacing and gave me tips to keep it lime scale free.
So, mine is a very satisfying after sales care experience.
A very efficient company. They came when they said they would, charged what they quoted and fixed the fridge when they said they would. Thank you.
Posted 1 month ago
Really great service from Glotech South London. They easily changed my initial booking, at my request, and came on the morning I requested, ringing me 45 minutes before arrival.
Ben, who had been sent to look at my oven, identified and fixed the problem quickly and was extremely helpful, even giving me an informal tip on how my daughter could fix a problem she's been having with her fridge.
I will definitely use them again in future as they apparently deal with all appliances.
Extremely helpful and efficient, Tony M went above and beyond to fix my machine
The guys were tidy, polite and fast. Excellent service.
Posted 2 months ago
Excellent service by Ben and Leanne. Leanne was super helpful with arranging a quick call out and Ben fixed the issue with our washing machine in no time. I would highly recommend.
this is to confirm that I'am happy with ALEX 's work. he was a true professional, found the fault very quickly and tried to fix it.
Alex was very efficient, friendly and did the job perfectly - would highly recommend him!
Posted 3 months ago
Unit 2 Soothouse Spring
0800 0546 326