Call our team on 0800 0546 326
From our humble beginnings in 1975 as just a spares specialist we have expanded to become a leading domestic appliance repair company in the country; with coverage in London, Hertfordshire, and the rest of England we are perfectly placed to help every household.
Glotech Repairs was founded with one aim; to offer our customers honest and value-for-money service.
We have a mission to become the most respected domestic appliance repair brand in the UK. We have built a culture of supporting our colleagues and motivating them in their personal developments, so that they can provide exceptional and industry-leading service to our customers.
We are a proud member of Gas Safe Register - the governing body on gas safety in the United Kingdom. To ensure the safety of our customers and employees, we only send out Gas Safe registered engineers to service and repair all gas appliances.
We are a member of Euronics - Europe's largest buying group for domestic appliances.
The National Trade Association of independent domestic appliance service organisations. As members we conform to a code of conduct in order to offer the best possible service to our customers. DASA Code of Practice.
Glotech was founded as a vacuum cleaner spares retailer.
We opened our first shop on Finchley High Street, North London
Glotech Repairs was born to expand our services into the world of domestic appliance repairs
Due to customer demand we added domestic appliance sales to our offering.
We opened our second location in St. Albans, Hertfordshire which has gone on to become our company head office.
Glotech Repairs expanded to cover the Hertfordshire area.
In our pursuit to make our repair services available to all around the country, we set up our own network of engineers, known as "Local Engineers". Between our employed engineers and our Local Engineers we could now cover the M25 and surrounding areas
We continued to expand our Glotech Repairs area coverage and went further afield to deliver our services to areas including Berkshire, Surrey and beyond.
We are very proud to have become the exclusive UK repair agent and spares distributor for Airforce Spa, this was the first of many more to follow!
In September of 2018 we opened the doors to our latest office in Wiltshire.
Located within the town of Chippenham, our Wiltshire office houses our ever expanding team of administrative staff (including our new call centre)!
We also proudly become the UK exclusive repair agent and spares distributor for Blaupunkt.
Our list of exclusive manufacturer agreements continues to grow; recently adding Steel and Kuppersbusch to our boutique collection.
We are the exclusive repairs agent and spares distributors for the UK and Ireland for both of these prestigious brands.
See what some of our recent domestic appliance repair customers had to say about our repair service
4.17 Average
4608 Reviews
J. Chouler
Friendly and knowledgable staff on both visits. Recommended
Posted 2 weeks ago
C.
I had excellent service from the Glotech engineers who attended, particularly Paul who came twice. He spent some considerable time assessing and solving the problem with my American fridge freezer, which appears to have been successful. He also arranged for return and reimbursement of an unused part. Service team were always friendly and helpful
Posted 3 weeks ago
Anonymous
The engineers, Andrew and Danny, repaired my washing machine and were very friendly and efficient. I would recommend their professional service.
Absolutely brilliant service, , booked an appointment straight away, brilliant engineer who fixed our dishwasher and also gave us some great advice. Thank you so much, we will definitely recommend you and always use your company now
Posted 1 month ago
S. Matthews
Hashim was excellent. Called ahead to let me know what time he was arriving and was here on time. Efficient, tidy and sorted out the issue and checked everything was in order.
Posted 2 months ago
H. Cole
I contacted Glo Tech for the first time and Maria was amazing from start to finish! She is very knowledgeable, she went above and beyond. Will definitely use Glo Tech again. Thank you.
J. Reed
This was my first experience with GloTech and I have to say they were amazing. From the very knowledgable and helpful Peter who answered the phone at 9.30am and booked my engineer visit in, to the very capable and helpful Alex who arrived around 1pm to try and fix my washing machine. The quality of their staff, exceptional service levels and overall standards are a credit to the company. Alex sadly had to give my machine the last rites as both the control panel and motor had gone. He worked carefully and methodically through the issues, was tidy and respectful of our home and I can’t fault him in any way. Alex even asked the office team to contact me to discuss a replacement which they did only half an hour after he left. From my experience I can highly recommend Glotech.
Posted 3 months ago
A. Poppleton
Great service. Prompt, efficient and fixed the problem.
P. Temple
Very happy with the service the engineer explained everything well and completed the repair in good time after acquiring the part. His work was tidy and he was very polite
M. Hughes
Cover with D&G, but when I contacted them , their agent cancelled the visit, so I was told to 'Pay and Claim' where I find and pay for the work to be done and claim it back, after getting authorisation from D&G. I found Glotech on Tuesday afternoon, which I thought were in High Wycombe, (it was St Albans, but closer than Gloucester where the D&G agent was!) and the engineer came Thursday morning! He diagnosed the issue, which needed three components and gave me the costing. It took me another three days to finally get authorisation because D&G have done away with their email address for customers, and I was being sent round the houses with a phone number to call! Finally got the permission, told Glotech and paid for the parts, one of which had to be ordered. Parts came quicker than expected, and the job was done last Friday, three days earlier than the booking as I had a cancellation. Glotech have been great-keeping me informed, helpful, and eager to please. Can highly recommend them! Definitely worth 5 stars!!
Unit 2 Soothouse Spring St Albans Hertfordshire AL3 6PF 0800 0546 326 Mon-Fri 9.00am to 5.00pm, Sat 9.00am to 2.00pm
