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Offices for customer help and enquiries.
This is our head office for domestic appliance repair services, however it also houses one of our new domestic appliance showrooms alongside our kitchen designs department and vacuum cleaner repair service.
Address:
Unit 2 Soothouse Spring Valley Road Ind Est St Albans Herts AL3 6PF
Call Centre:
0800 0546 326 Mon - Sat: 8.30am to 5.30pm Sun: Closed Phone lines are currently closed
Based in the heart of North Finchley, you'll find a huge range of brand new domestic appliances on display, as well as our spare parts department and vacuum cleaner repairs department.
646-648 High Road North Finchley London N12 0NL
Mon - Sat: 9.00am to 6.00pm Sun: Closed
Housing our appliance repair services staff, this centre is open for customer walk-ins.
Ground Floor, Unit 8 Cavalier Court, Bumpers Farm, Bumpers Way, Chippenham, SN14 6LH
01249479315 Mon - Sat: 8.30am to 5.30pm Sun: Closed Phone lines are currently closed
Our fantastic repair service engineers are supported by some of the best administration staff in the industry. To facilitate this, we have four administration only centres (not open to customers):
Glotech Repairs Chelmsford, Essex 4th floor, Victoria House, Victoria Road, Chelmsford, CM1 1JR
Glotech Repairs Harrow, West London Talbot House, 204-206 Imperial Drive, Harrow, Middlesex, HA2 7HH
Glotech Repairs Milton Keynes, Buckinghamshire Fairbourne Drive, Atterbury, Milton Keynes, MK10 9RG
Glotech Repairs Sheffield, South Yorkshire 9 Greno Gate, Grenoside, Sheffield, South Yorkshire, S35 8NY
Glotech Repairs Covent Garden, London 22 Long Acre, Covent Garden, London, Greater London, WC2E 9LY
We're always interested to hear what our customers think of our services. Read the latest comments by our customers below.
4.18 Average
4576 Reviews
Anonymous
Excellent service. Very prompt arrangement of appointment on line, and very easy to book. Service Engineer Alex kept us informed and phoned to confirm arrival time, well within the time slot advised. Very efficient diagnosis of the machine fault and repaired loose connection to cure the fault with the non-functioning washer/dryer heater. Would recommend Glotech in future. Many thanks.
Posted 2 days ago
G. Gough
The engineer Alex, was polite, friendly, informative, efficient and we could not have expected more from his visit
H.
Alex was friendly and helpful when he visited our house. He efficiently identified the issues with our fridge freezer and later with our cooker. He made sure the cooker part was ordered, explained about the insurance and worked quickly. Very happy with his work. My only issue with the company is that there was no explanation about an integrated fridge freezer not being removed or the new one being fitted. It would have saved a lot of time if we had known from the outset.
A.
Alex, the technician, provided exemplary service during the repair of my washing machine. His thorough inspection and detailed explanations made me feel knowledgeable about the process. Not only was he polite, but his expertise in the field was evident, earning him a perfect 5/5 rating for both service and demeanor. Many thanks to Alex for his outstanding work.
C. Bertrand
A swift and efficient response with no additional charges and two very pleasant and capable engineers Thank you
Posted 6 days ago
H. Greenall
After being referred to a company through Samsung who had bad reviews and a long wait, I started looking around and found Glotech. Alex came out the morning after booking it and fixed my washing machine within 20 minutes. They were also £50 cheaper than Samsungs choice! Alex was lovely and it could all be paid by card on the spot (and takes Amex!) Will be using Glotech for any other repairs when needed.
Posted 1 week ago
Alex was very efficient fixing my dishwasher. He found the fault immediately and left the machine in working order.
D.
I was able to get an appointment within just a couple of days of calling. The engineer, Alex, quickly found the source of the problem and had the part required to fix it, at a reasonable cost. I'm a happy customer.
Although unable to repair my washing machine, the engineer was extremely helpful on detailing what was wrong and the likely outcome if the w/m continued to be used. He gave a rough idea what the repair cost might be for replacement parts, excluding labour costs. This was very helpful and gave me the opertunity to carefully consider my next course of action. Thank you Glotech
S.
This review is related to our washing machine repair - door lock required replacement. The repair centre communications and messages were good. The team provided timely Engineer visits. Had some issue with the door part mix up which resulted in a delayed repair (4 visits needed).
Posted 2 weeks ago
Unit 2 Soothouse Spring St Albans Hertfordshire AL3 6PF 0800 0546 326 Mon-Fri 9.00am to 5.00pm, Sat 9.00am to 2.00pm