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Really professional and friendly service by Barry in Glotech Bicester, who came to over help a fridge problem. Unfortunately, there was a gas leakage problem and will probably have to replace my Hotpoint fridge. However, was very impressed by how friendly and genuine the service was. Not only did Barry diagnosed the problem quickly, he also was very helpful in giving professional advice to all questions I had. Highly recommended and will ask for Barry next time.

Glotech are a company who provide excellent service in an old fashioned strain I thought had disappeared. Not only do they work to very high professional standards (I was fortunate enough to have senior member of the team), their ongoing support is also excellent. They will call, as a matter of routine, to keep the customer appraised of the situation regarding spare parts and time frames. I had quite a difficult time with an especially unusual and somewhat challenging job. After paying the initial fee Glotech worked on my behalf and following the first visit by pursuing parts and keeping in touch. There was no more to ay and they were keen as mustard to complete the work. In summary professional and reliable to the last and highly recommended.

I asked Glotech to repair my American fridge freezer and signed up for a service plan,I booked an engineer via the website on a date at my convenience but had a call to say an engineer was not available on that date and rebooked it.The engineers turned up at the correct time and inspected the fridge freezer and diagnosed the faults and would return with the correct parts to fix it,I then got a call the following day to say the freezer was obsolete and parts were not available(freezer only 4 years old) they then said they had cancelled my contract and would return the initial payment to my credit card which they did. I found the company very efficient and the fact they could not repair the freezer was not their fault and I would have no hesitation at using them again, obviously I can not comment on the quality of their repairs as I did not get that far but if they are the same as there office staff they should be good

Called Monday 17/12/18 spoke to Peter who was amazing, asked me to send pics of my stacked machines to see if my tumble dryer would stack on the new washing machine which I was about to order. Said I needed a new stacking kit. Wednesday 19/12/18. Washing Machine fitted dryer stacked on top. Best service ever and they were the same price at John Lewis. Adam the fitter was great, knowledgeable, polite, I could go on. Suffice to say you don`t get customer service like this too often. Thanks again one really happy customer

Delighted with their service. They are punctual and professional and delivered their service with honesty.

I was recommended by a friend and have been absolutely delighted with the service you offered. Very quick, efficient and professional. You obtained the parts quickly and both jobs completed in record time. I will definitely use you again and recommend you also.

Very efficient service. 2 repairs done in about an hour. Service Engineer Muj arrived at time agreed. He explained the issues i had and gave very good advice. Will use Glotech for any future repairs. Highly recommended.

The service was perfect, job done.

Would recommend this company

excellent service came sorted the problem and bobs your uncle up and running. Engineer was very polite and curtious. will recommend to friends and family.