Creda, Hotpoint, Indesit Tumble Dryer Fire Risk!

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Certain models of condenser and vented tumble dryers sold over the last 11 years under the Creda, Hotpoint, and Indesit brands in the UK have been issued with fire risk warnings.

The companies are currently in the process of contacting customers who may be affected, and an online tool is available on the Indesit website to check if your tumble dryer is a fire risk.

Safety warning on the Indesit and Hotpoint websites say “In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.” and customers are advised not to leave their appliance running unattended.

The warning was issued after Whirlpool conducted an investigation into tumble dryers sold by Hotpoint and Indesit between April 2004 and September 2015.

[September 2019 Update]

So, at least 3 years after the initial story breaking there are still a lot of potentially dangerous tumble dryers out there. I was contacted by the BBC to make comment on the current situation which I declined on the grounds of legal implications of saying anything with so much at stake.

Current issues:

  1. There are still a lot of tumble dryers out there where the owner has not had the modification. Remember that Creda was the leading tumble dryer manufacturer in a lot of this time (and Hotpoint the second largest) but has hardly been mentioned in the press which seems to concentrate on the new owner, Whirlpool, even though the problem is on the other brands listed above as well as Currys own brand Crusader and others.
  2. There are questions as to how effective the modification actually is. Firstly the modification needs to be done correctly and fully and it was possible for engineers to rush the job. Secondly I am not completely convinced that it 100% guarantees fluff can not build up and droop onto the filter.

I think Whirlpool have said they will arrange to swap out affected problems now which I am much happier with but I would welcome comments below with your experiences on this.

Comments

carol diack
Thursday, January 28, 2016 at 12:18 pm

I have a Hotpoint Aquarius TDC30P which I purchased some years ago, but cannot say exactly how many.I think it was more than 8 years and I bought it at John Lewis. After seeing about the recall on ‘This Morning’ I have just read that at least 18 of this particular model have caught fire. Please can you tell me how you will deal with this. I thankyou in antiscipation and look forward to your reply. Yours truly Carol Diack

donna doney
Thursday, January 28, 2016 at 12:47 pm

hi I have a creda reversair model number 37742.serial number 58100729….is this type of model at fire risk please

Mrs M O'Rourke
Friday, January 29, 2016 at 3:26 pm

. Is it a fire risk? I have a hotpoint tumble driver model TDL30 Serial Number 0769200014

E Midgley
Sunday, February 14, 2016 at 11:06 am

My sister has an Indesit tumbler Model 1DCA 8350 BH, serial number is 310096232
is this one a fire risk please ??

roger tregelles
Friday, March 11, 2016 at 3:06 pm

can you tell me if my hotpoint washer condenser dryer is one that starts fires model number WDL 5290 P ( UK ) 309143365

G Freer
Thursday, February 23, 2017 at 4:44 pm

Is Creda Reversair Dryer model nos 37742 Serial Number 64101478 a fire risk model?
Thank you.

Thomas Dean
Friday, March 24, 2017 at 4:16 pm

We have a Hotpoint Aquarius condenser Tumble Dryer model no TDC30P serial no 07101187 , is this one of the models that catch fire

Richard Gillespie
Friday, September 13, 2019 at 8:48 am

I have a Creda Tumble Dryer Model No 37740. Am I at risk?

MGlotech
Friday, September 13, 2019 at 9:22 am

That is an old model so it should have had a modification by now.

I suggest you phone the Hotpoint/Creda helpline on 0800 151 0905 and give them the model and serial number.

After they confirm that it is an affected model you should as strongly as possible ask for a replacement. Say that you are not confident that the modification offered mitigates the fire risk completely as fluff can still fall on the heater.
Let us know how you get on.


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