Not only do we sell hundreds of new Bosch, Neff, and Siemens appliances each week, we also repair domestic appliances so we know a thing or two when it comes to identifying error codes on washing machines!
Many of our customers come to us asking for advice and suggestions when they see an error code appear on their washing machine, so we thought we’d put together a list of all the error codes for Bosch, Neff, and Siemens washing machines with a digital display:
01 or E17- water level error
We would suggest you check to see the water supply to your washing machine is turned on. Also, if you can, check to see the hoses at the back of your machine are not blocked or kinked.
02 or F02- heater error
There is a problem with the heating element in your washing machine which may be preventing it from heating up
06 and 07- NTC sensor error
Check the connections and test the NTC if you know how to. If you don’t, please seek the assistance of a qualified service engineer
08, 16, 34- door lock error
The washing machine does not think the door has closed properly. Check to see if it clicks shut, if the catch and the latch have been damaged
F03 and F18- drain error
The machine is not able to drain water properly. This could be caused by a blockage or a failure of the pump
04, 05, 21, 42, 43, 44- motor error
This can be caused by a number of different things. Depending on your level of knowledge of washing machines, we would recommend checking the carbon brushes to see if they’ve worn down. Other causes include faulty tacho connections and PCB modules
09 and F09- heating in the machine
This is when the heating element turns on when it should not, for example during the rinse cycle
10 and F10- communication error
If you can, check the connection between the motor and the module. If you’re not sure how to do this, please seek the assistance of a qualified washing machine engineer.
How to reset an error code?
1. Turn the dial to the off or reset position (should be at the 12 o’clock position)
2. Turn the dial to the 6 o’clock position
3. Press and hold down on the spin button and simultaneously turn the dial to the 7 o’clock position. Hold the spin button for around 5 seconds and then release. Turn the dial to the off position.
When you next turn your Bosch, Neff, or Siemens washing machine on the errors should have reset.
If your washing machine is still giving you problems, call Glotech Repairs on 0800 0546 326 Mon – Sat (8.30am to 5.30pm) or book an engineer online.