Bosch, Neff, Siemens Washing Machine Error Codes

We repair washing machines made by Bosch, Neff, and Siemens very regularly, and we’ve come to know a thing or two about how to indentify and fix error codes shown on washing machines by these manufacturers.

Many of our customers get in touch with us asking for advice when they see an error code appear on their washing machine, so we thought we’d put together a list of all the fault codes for Bosch, Neff, and Siemens washing machines with a digital display.

01 or E17 – Water level error

We would suggest you check to see the water supply to your washing machine is turned on. Also, if you can, check to see the hoses at the back of your machine are not blocked or kinked.

02 or F02 – Heater error

There is a fault with the heating element in your washing machine which may be preventing it from heating up.

06 and 07 – NTC sensor error

Check the connections and test the NTC if you know how to. If you don’t, please seek the assistance of a qualified service engineer.

08, 16, 34 – Door lock error

The washing machine has not registered that the door has has closed properly. Check to see if it clicks shut. If not, check if the catch or the latch have been damaged.

F03 and F18 – Drain error

The machine is not able to drain water properly. This could be caused by a blockage or a failure of the pump.

04, 05, 21, 42, 43, 44 – Motor error

This can be caused by a number of different things. Depending on your level of knowledge of washing machines, we would recommend checking the carbon brushes to see if they’ve worn down. Other causes include faulty tacho connections and PCB modules.

09 and F09 – Heating in the machine

This is when the heating element turns on when it should not, for example during the rinse cycle.

10 and F10 – Communication error

If you can, check the connection between the motor and the module. If you’re not sure how to do this, seek the assistance of a qualified washing machine engineer.

How to reset an error code on a washing machine by Bosch, Neff, or Siemens

  1. Turn the dial to the off or reset position (should be at the 12 o’clock position)
  2. Turn the dial to the 6 o’clock position
  3. Press and hold down on the spin button and simultaneously turn the dial to the 7 o’clock position. Hold the spin button for around 5 seconds and then release. Turn the dial to the off position.

When you next turn your Bosch, Neff, or Siemens washing machine on, the errors or faults should have reset.

If your washing machine is still giving you problems, call Glotech Repairs on 0800 0546 326 Mon-Sat (8.30am to 5.30pm) or book an engineer online.


Donald Coomes
Friday, February 10, 2017 at 11:38 am

I have a new iq300 Siemens washing machine that I got in November 2016. It is displaying E23. Is there a way to reset and see if the code comes back or if it was just an error?

Thursday, March 9, 2017 at 10:01 am

Dear Siemens,
We get Siemens wash&dry 10D52, it seems have problem. Aftet all process and press start, it showI F:16
Please help

Tuesday, April 17, 2018 at 11:22 pm

Dear siemens,
Just wondering my boss washing machine showed f00 if I turn on… there any possibility that I can fix by myself?…..

Sunday, July 15, 2018 at 9:53 pm

Fault showing a key

Sunday, August 5, 2018 at 12:45 pm

Hello, any help for bosch classixx 6
0- -¡ -¡ error
I reset it, but nothing….

Wednesday, January 2, 2019 at 6:23 pm

I have a Siemens VarioPerfect iQ500 / WM14q340/03 washing machine.
On the LCD is an error code E35.
What can cos this problem?
Thank you.
My best regards.

Friday, January 11, 2019 at 5:10 pm

We have an Active-outdoor 7kg E10-47 model Siemens clothes-washer. WM10E471EX/10
It has been a dandy of a machine, I have only replaced the pump, lower struts and the control board. The control board ticked me off but all in all it has been a work horse.
Now currently it seems to get lost in the wash process, not all the time and not on all the settings. Also no codes are set, as far as I can see.
The problem is when washing a load, the process is wash (drain) rinse (drain), drain/spin dry. but for some reason it doesn’t drain for the last process.
So the clothes are soaking wet and there is water in the tub. If I switch over to a 19 min option then it works just fine – drains, a rinse and spin dry.

Again no codes and the last drain not happening is only on the longer wash cycles.

Friday, July 12, 2019 at 10:04 am

Sounds like it might have a draining problem, if the filter or water outflow is restricted the pumping out process will take too long and the product will not go into the final (or other) spin. Usually there is a fault code but on an older machine this might not be the case.

Leave a Reply

Useful? Share It!




Useful? Share It!