Glotech Repairs: Supporting Our Staff While Supporting Our Customers

Supporting Our Staff While Supporting Our Customers

At Glotech Repairs, we know that our people are at the heart of everything we do. While we take pride in delivering award-winning service to customers across the UK, we believe that starts with looking after the wellbeing, growth, and happiness of our team. Our success over the past four decades has only been possible because of the engineers, office staff, and support teams who work hard every day. That’s why we’ve made employee wellbeing and development a core part of our culture.

Prioritising Health and Wellbeing
We understand that work and life can sometimes bring challenges, which is why we’ve partnered with Health Assured, a leading provider of wellbeing and employee support services. Through this partnership, every member of our team has access to confidential counselling, expert advice, and a 24/7 support helpline covering mental health, financial guidance, legal advice, and more. We want our employees to know that whatever they’re going through, they’re never alone and always have the resources to get help when they need it most.

Listening to Our Team
A strong company culture depends on open communication. That’s why we regularly carry out employee feedback sessions and satisfaction surveys to hear directly from our team. Their input shapes the way we work, the benefits we provide, and the opportunities we create. By listening carefully, we ensure that our workplace evolves in line with the needs of the people who make it thrive.

Recognising and Rewarding Achievement
Hard work deserves recognition. At Glotech Repairs, we offer monthly performance bonuses as a way of celebrating the dedication and excellence shown by our staff. These bonuses are designed not just as a financial reward, but also as a token of appreciation for the commitment our team demonstrates in delivering great service. Recognition motivates us all to keep raising standards and to take pride in every job we complete.

Opportunities for Growth and Development
We believe that personal and professional growth go hand in hand. That’s why we invest in enrichment days and specialised training courses for our employees. Whether it’s developing technical expertise, building leadership skills, or exploring personal interests that enhance wellbeing, these opportunities give our team the tools and confidence to progress in their careers. Continuous learning ensures we stay at the forefront of our industry while also empowering individuals to reach their full potential.

Building a Supportive and Inclusive Culture
At Glotech Repairs, we’re committed to creating an environment where every team member feels supported, respected, and valued. We foster a workplace culture built on collaboration, trust, and shared success. Our aim is to ensure that everyone enjoys coming to work, feels part of a united team, and knows that their contribution is essential to our growth.

A Balanced Approach
We recognise that a fulfilling career is about more than just financial rewards or technical training. That’s why our approach blends wellbeing support, career development, and consistent recognition. By looking after our employees in a holistic way, we’re building a team that is resilient, motivated, and ready to meet the challenges of a fast-moving industry.

Our Commitment Going Forward
As we continue to expand our services and reach new milestones, we remain committed to strengthening our employee initiatives. Investing in our people isn’t just the right thing to do — it’s the key to delivering the outstanding service that customers have come to expect from Glotech Repairs. When our team feels supported and empowered, our customers benefit too.

Glotech Repairs – proud to look after our people as much as our customers.