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About Us
- Over 40 years of experience
- Nationwide coverage
- Fully insured
- DASA accredited
Call our team on 0800 0546 326
About Glotech Repairs
From our humble beginnings in 1975 as just a spares specialist we have expanded to become a leading domestic appliance repair company in the country; with coverage in London, Hertfordshire, and the rest of England we are perfectly placed to help every household.
Glotech Repairs was founded with one aim; to offer our customers honest and value-for-money service.
We have a mission to become the most respected domestic appliance repair brand in the UK. We have built a culture of supporting our colleagues and motivating them in their personal developments, so that they can provide exceptional and industry-leading service to our customers.
We're fully accredited
Gas Safe Registered
We are a proud member of Gas Safe Register - the governing body on gas safety in the United Kingdom. To ensure the safety of our customers and employees, we only send out Gas Safe registered engineers to service and repair all gas appliances.
Euronics
We are a member of Euronics - Europe's largest buying group for domestic appliances.
DASA (Domestic Appliance Service Association)
The National Trade Association of independent domestic appliance service organisations. As members we conform to a code of conduct in order to offer the best possible service to our customers. DASA Code of Practice.
Approved and working with
40+ years of business
From 1975 to today
- 1975 - 1980
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1975
Glotech was founded as a vacuum cleaner spares retailer.
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1977
We opened our first shop on Finchley High Street, North London
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1979
Glotech Repairs was born to expand our services into the world of domestic appliance repairs
- 1990 - 2000
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1992
Due to customer demand we added domestic appliance sales to our offering.
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1999
We opened our second location in St. Albans, Hertfordshire which has gone on to become our company head office.
- 2000 - 2015
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2000
Glotech Repairs expanded to cover the Hertfordshire area.
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2012
In our pursuit to make our repair services available to all around the country, we set up our own network of engineers, known as "Local Engineers". Between our employed engineers and our Local Engineers we could now cover the M25 and surrounding areas
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2014
We continued to expand our Glotech Repairs area coverage and went further afield to deliver our services to areas including Berkshire, Surrey and beyond.
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2015
- We opened our bespoke kitchens showroom in Chelsea, London.
- We created our unique and customisable "Fully Managed" repair services for landlords and agencies
- Our repairs area coverage continued to grow to now covers almost the whole of the south of England
- 2016 - Present
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2016
We are very proud to have become the exclusive UK repair agent and spares distributor for Airforce Spa, this was the first of many more to follow!
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2017
- Our repair services are now available to almost everyone within the UK!
- We opened the doors to our latest offering; Platinum service plans. Platinum gives our customers a new method of paying for their repair, and to protect their appliance for a small monthly fee.
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2018
In September of 2018 we opened the doors to our latest office in Wiltshire.
Located within the town of Chippenham, our Wiltshire office houses our ever expanding team of administrative staff (including our new call centre)!
We also proudly become the UK exclusive repair agent and spares distributor for Blaupunkt.
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2019
Our list of exclusive manufacturer agreements continues to grow; recently adding Steel and Kuppersbusch to our boutique collection.
We are the exclusive repairs agent and spares distributors for the UK and Ireland for both of these prestigious brands.
WHAT PEOPLE SAY ABOUT GLOTECH
See what some of our recent domestic appliance repair customers had to say about our repair service
Really happy with this company. Came out to fix a fridge door. When no fix possible Mathew came up with the idea of reversing the door. It worked! Mathew took his time looking for a solution so that we didn’t need to get a replacement fridge. Good communication with company throughout.
Excellent customer service, right through from speaking to the team on the phone to the technician attending.
Paul from Glotech arrived exactly at the time he'd said he would. He listened to the issue and took my Rangemaster Induction Hob apart to diagnose the problem. Unlike other repair companies, Glotech customer service had already advised the cost of the 'worst case scenario' if the powerboard needs to be replaced. Paul was friendly, helpful and knowledgeable. He has advised actually trying to replace the fuse and see if that works. If it does then he will have saved me an absolute fortune. Hoping he will be back out once the fuse has been received. Fingers crossed! So far I would thoroughly recommend the company. As a side note - would definitely not recommend a Rangemaster Induction Hob - a fault costing in excess of £1k after just 5 years is outrageous - cheaper to buy a new cooker. Hindhead, Surrey.
Really great service and professional approach... The engineer Mathew did a brilliant job and brought the washing machine and tumble dryer back to an almost new condition and so quiet once again... we were delighted.. A Five Star Review justly earned...
Do not use this company - engineer turned up - was in the house for less than 10 mins - pressed a button - said I needed a new part and took money from me and left all within 10 mins. Part was installed - still not working - refusing to give any refund - have had to buy a new appliance. Customer Service is non existent and no help at all DO NOT USE
Our Bosch washing machine wasn't draining - and Scott fixed it promptly, efficiently and courteously today. Excellent service.
Remel (sic?) visited us today and was absolutely golden. Exemplary customer service and friendliness. Diagnosed our issue straight away and offered us some options on what to do next. He MUST be your BEST engineer??
Excellent service, fixed our machine efficiently and promptly. Very pleased !
Excellent person very polite and helpful , professional too.I definitely recommend him for any one 👍 Location Cradley heath, plant st Thank you James
Our engineer William attended our property near Farnham this week and we were very happy with the Glotech experience. He was polite, punctual, knowledgeable and tidy. He quickly identified the issue with our tumble dryer and outlined the options that we had going forward. I would not hesitate to contact Glotech for help in future and I will recommend them to anyone who needs help with appliance issues
