News and Advice from Glotech - Friendly Appliance Engineers

glotech launch management system for letting agents

glotech repairs have launched a new management system for letting agents. on this page you can see the current status of all your outstanding jobs, book new jobs and also view invoices from completed jobs. if a call is ‘to book’ (i.e parts are in to book out) you can quickly select a time and date to book an appointment all on the same screen in seconds.

you can login on the landlords + agencies page. if you haven’t already got your login please call or email us on 01727 896789 or repairs@glotech.com

you’re also welcome to ask us to come to you to demonstrate how it works.

track repairs system:

functionality:

  • see status of outstanding jobs
  • quickly book out a return visit. e.g. to fit parts
  • see invoices for outstanding jobs
  • book in a new job

each outstanding job will have a status next to it here is a list of the possible statuses:

call booked –  a job has been schedules for glotech to attend.

wait spares – spares are on order and are not yet with us.

to book – spare parts are now in and job needs to be booked out.

part to order – we have just recently visited a job and are sourcing the best priced part available

pending – waiting for go ahead e.g. to have a new machine fitted.

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