Glotech customers have had limited exposure to this as our buying group Euronics started stocking Beko Fridge Freezers in large number from Summer 2006. Also, many of the products concerned were exclusive and were produced for the national sheds.

The defect lies with a faulty defrost timer and in a limited number of incidents, condensation can gather around the defrost timer area, a component located at the rear of the appliance. This may allow water to seep into the timer, which can occasionally cause the component to fail and overheat.

How to check if your Beko is affected:

Affected model numbers:

CA 5411 FFS/FFW/FFX, CA 7014 FFX, CA 7015 FFW/FFS/FFX

CDA 539 FS/FW/FX, CDA 543 FS/FW/FX, CDA 645 FW, CDA 647 FS/FW, CDA 648 FS/FW, CDA 653 FS/FW/FX, CDA 659 FS, CDA 751 FS/FX, CDA 752 FS/FW/FX

CS 460 FF/FFS/FFW/FFSD, CS 461 FFW/FFS, CSA 4706 FFX, CSB 4606 FFSD/FFS/FFW

The BEKO frost free fridge freezer models affected were manufactured between January 2000 and October 2006. These have a serial number that begins with either 00, 01, 02, 03, 04, 05 or 06. and this information can be found on a label inside the fridge. Beko is making a free of charge modification to all affected models, this modification takes approximately 30mins.

If you own an affected product, or if you are unsure if your product is affected, call the Beko free phone number on 0800 009 4837 between 9:00am and 5:00pm Monday to Friday. Beko will arrange to visit your home and make the modification to the product completely free of charge.

All affect Glotech customers have already been contacted.

The Technical Stuff:

Beko have released a kit which is prevents these machines from catching fire

The kit includes:

Outer Timer box assembly, Electronic timer board box (instead of mechanical timer.), 2 pcs screw, 170mmx80mm aluminum foil.

As you can see from these images the result is an improved timer defrost and cover and a better insulated capacitor.

If you have any questions about this at all please don’t hesitate to contact Glotech or Beko.

About the Dishwasher:

Performance

Energy Efficiency class: A Wash Performance class: A Drying class: A

Consumption in programme Economy 50:

17 l water / 1.05 kwh electricity / 140 min duration

Noise level: 54 dB (re 1 pW)

Capacity: 12 place settings

Key Features

4 programmes & 3 temperatures

2 foldable plate racks in bottom basket

Design

Red LED indicators

LED salt refill indicator, LED rinse aid refill indicator

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About the Machine:

Performance

A energy, A wash and B spin class

A-10%: 10% more energy efficient than energy class A

Washing capacity:6 kg

Spin speed selection 1400 to 600 rpm

Noise level: washing 57 dB (re 1pW), Noise level: spinning 77 dB (re 1pW)

Key features

LED indication of programme status

Safeguard monitoring system adjusts load distribution and programme settings to protect clothes

Dimensions (H X W X D): 84.7 x 60 x 59 cm

Can be built-under

To put on DEMO or take off DEMO.

the clock must be set to 0000 for this to work, to set clock, press button with clock symbol

then using the – or + adjust time to read 00H00, then press ok.

now within 10 seconds of setting the time you first press and hold the – (minus) button then while holding the – button press and hold the + (plus) button, continue to hold both buttons until you hear a long bleep (approx 10 seconds) and the demo word will appear, you use the same method to take off DEMO.

Glotech can now repair all domestic appliances in London, Hertfordshire and Luton. Including everywhere within the M25.

Glotech New Postcodes:

East London

E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18, E1W, EC1, EC2, EC3, EC4,

South London

SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28,

SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20,

Greater London:

RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, RM15, RM19, RM20,

SM1, SM2, SM3, SM4, SM5, SM6, SM7,

BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8,

CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8,

DA1, DA2, DA5, DA6, DA7, DA8, DA14, DA15, DA16, DA17, DA18

TW1, TW2, TW3, TW4, TW5, TW6, TW7, TW8, TW9, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19, TW20,

UB1, UB2, UB3, UB4, UB5, UB6, UB7, UB8, UB9, UB10, UB11

All appliances are manufactured and tested to satisfy the surface temperature requirements contained in BSEN 60335-1.2002.

Components which are designed to be touched to operate the cooker, such as controls and handles have lower limits than those which may be accidentally touched for example door panels and sides. Limits also vary depending upon the component material (see Standard temperature limits)

Test Equipment:

• Hand held digital thermometer and probe

• Test record sheet

Method:

1. Switch oven on and set to Gas mark 5 or 200°C for electric ovens for a period of 1 hour*

2. After 1 hour record the room temperature (ambient)

3. Place probe on components/panels which require testing and record all temperature results

* Note – If reported high temperature concerns are with the control panel or control knobs then additionally 4 pans of water (½ full) should be simmered during the 1 hour heat up period, also operate the grill on maximum for the last 15 minutes of the 1 hour test, ensuring that the grill pan is correctly positioned on the runners and pushed fully into the grill chamber to the stop position.

Readings:

E.N 30 acceptable limits are the temperature rise of components above the room ambient.

To determine the rise deduct the room temperature from the actual temperature measured and this is the rise.

Standard temperature rise limits: For example:

Ambient room temp = 20°C

Actual component temp = 50°C

Rise temp = 30°C

Maximum allowable temperature rise limits for components which require touching to operate the cooker e.g. control knobs and handles

Metal…………………………..= 35°C

Glass…………………………. = 45°C

Plastic………………………… = 60°C

Maximum allowable temperature rise limits for components which DO NOT require touching to operate the cooker e.g. *Door panels, control panel facia

Metal…………………………..= 60°C (*45°C for door panels)

Enamel/Painted………………= 65°C (*45°C for door panels)

Glass…………………………. = 80°C

Plastic…………………………= 100°C

Note: There is no maximum temperature limit on working surfaces such as Hotplate tops or areas not accessible to a 75mm (3”) ball, such as gaps between doors and the cooker frame.

Kitchen Base & Wall Units Rise Temperature Rise Test

Introduction:

Certain types of vinyl or laminate kitchen furniture are particularly prone to heat damage, shrink back and discolouration. We cannot accept responsibility for the damage caused by normal use of the cooker to any material that de-laminates or discolours at temperatures less than 65°C above the room temperature.

Method for testing adjacent kitchen furniture is detailed below:-

Test Equipment:

• Hand held digital thermometer and probe

• Test record sheet

Method:

4. Switch oven to maximum setting for a period of 1 hour

5. After 1 hour record the room temperature (ambient)

6. Place probe on affected area of kitchen unit and record temperature results

Readings:

E.N 30 acceptable limits are the temperature rise of the adjacent kitchen furniture above the room ambient .To determine rise deduct the room temperature from the actual temperature measured.

For example:-

Ambient room temp = 20°C

Actual temp of kitchen furniture = 50°C

Rise temp = 30°C