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Offices for customer help and enquiries.
This is our head office for domestic appliance repair services, however it also houses one of our new domestic appliance showrooms alongside our kitchen designs department and vacuum cleaner repair service.
Address:
Unit 2 Soothouse Spring Valley Road Ind Est St Albans Herts AL3 6PF
Call Centre:
0800 0546 326 Mon - Sat: 8.30am to 5.30pm Sun: Closed Phone lines are currently open
Based in the heart of North Finchley, you'll find a huge range of brand new domestic appliances on display, as well as our spare parts department and vacuum cleaner repairs department.
646-648 High Road North Finchley London N12 0NL
Mon - Sat: 9.00am to 6.00pm Sun: Closed
Housing our appliance repair services staff, this centre is open for customer walk-ins.
Ground Floor, Unit 8 Cavalier Court, Bumpers Farm, Bumpers Way, Chippenham, SN14 6LH
01249479315 Mon - Sat: 8.30am to 5.30pm Sun: Closed Phone lines are currently open
Our fantastic repair service engineers are supported by some of the best administration staff in the industry. To facilitate this, we have four administration only centres (not open to customers):
Glotech Repairs Chelmsford, Essex 4th floor, Victoria House, Victoria Road, Chelmsford, CM1 1JR
Glotech Repairs Harrow, West London Talbot House, 204-206 Imperial Drive, Harrow, Middlesex, HA2 7HH
Glotech Repairs Milton Keynes, Buckinghamshire Fairbourne Drive, Atterbury, Milton Keynes, MK10 9RG
Glotech Repairs Sheffield, South Yorkshire 9 Greno Gate, Grenoside, Sheffield, South Yorkshire, S35 8NY
Glotech Repairs Covent Garden, London 22 Long Acre, Covent Garden, London, Greater London, WC2E 9LY
We're always interested to hear what our customers think of our services. Read the latest comments by our customers below.
4.18 Average
4590 Reviews
J. Reed
This was my first experience with GloTech and I have to say they were amazing. From the very knowledgable and helpful Peter who answered the phone at 9.30am and booked my engineer visit in, to the very capable and helpful Alex who arrived around 1pm to try and fix my washing machine. The quality of their staff, exceptional service levels and overall standards are a credit to the company. Alex sadly had to give my machine the last rites as both the control panel and motor had gone. He worked carefully and methodically through the issues, was tidy and respectful of our home and I can’t fault him in any way. Alex even asked the office team to contact me to discuss a replacement which they did only half an hour after he left. From my experience I can highly recommend Glotech.
Posted 4 days ago
A. Poppleton
Great service. Prompt, efficient and fixed the problem.
Posted 1 week ago
P. Temple
Very happy with the service the engineer explained everything well and completed the repair in good time after acquiring the part. His work was tidy and he was very polite
M. Hughes
Cover with D&G, but when I contacted them , their agent cancelled the visit, so I was told to 'Pay and Claim' where I find and pay for the work to be done and claim it back, after getting authorisation from D&G. I found Glotech on Tuesday afternoon, which I thought were in High Wycombe, (it was St Albans, but closer than Gloucester where the D&G agent was!) and the engineer came Thursday morning! He diagnosed the issue, which needed three components and gave me the costing. It took me another three days to finally get authorisation because D&G have done away with their email address for customers, and I was being sent round the houses with a phone number to call! Finally got the permission, told Glotech and paid for the parts, one of which had to be ordered. Parts came quicker than expected, and the job was done last Friday, three days earlier than the booking as I had a cancellation. Glotech have been great-keeping me informed, helpful, and eager to please. Can highly recommend them! Definitely worth 5 stars!!
T.
Really fast and good service!!! Would highly recommend.
J. Green
The engineer was very polite and cheerful. He sorted the job out for me quickly and without any extra charges. To a pensioner like myself that was really good. I would have no hesitation in using glo tec again and will recommend to others. Thank you.
M. perveaz
Very good advice given and good product knowledge
Posted 4 weeks ago
Anonymous
Got in touch Friday 8th. Appointment booked for Monday 11th . Had to order part which was element in bottom oven. Had one in warehouse. Came next day to install it. Dean was was very friendly and polite. After installing he made sure that the element was working OK. Very pleased with him. Would use again. HP10 0DW
Posted 1 month ago
Excellent service. Very prompt arrangement of appointment on line, and very easy to book. Service Engineer Alex kept us informed and phoned to confirm arrival time, well within the time slot advised. Very efficient diagnosis of the machine fault and repaired loose connection to cure the fault with the non-functioning washer/dryer heater. Would recommend Glotech in future. Many thanks.
G. Gough
The engineer Alex, was polite, friendly, informative, efficient and we could not have expected more from his visit
Unit 2 Soothouse Spring St Albans Hertfordshire AL3 6PF 0800 0546 326 Mon-Fri 9.00am to 5.00pm, Sat 9.00am to 2.00pm